Terms of service

Effective Date: August 21, 2025
Website: www.goumatram.com
Email: goumatram@gmail.com

Welcome to Goumatram! By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. General

  • By visiting or shopping on goumatram.com, you agree to be bound by these Terms & Conditions and our Privacy Policy.

  • Goumatram reserves the right to update or change these terms at any time without prior notice.

2. Eligibility

  • You must be at least 18 years old or accessing the website under the supervision of a parent/guardian.

  • By placing an order, you confirm that all information provided by you is accurate and complete.

3. Products & Services

  • We make every effort to display product details, prices, and availability accurately. However, errors may occur, and Goumatram reserves the right to correct them.

  • Product images are for representation purposes only; actual products may vary slightly.

4. Orders & Payments

  • All orders placed are subject to acceptance and availability.

  • Prices are displayed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.

  • We accept payments through secure online payment gateways. Cash on Delivery (COD) may be available depending on your location.

5. Shipping & Delivery

  • Orders are processed and shipped as per our Shipping Policy.

  • Goumatram is not responsible for delays caused by courier companies, incorrect addresses, or force majeure events.

6. Returns, Refunds & Cancellations

  • Returns, cancellations, and refunds are subject to our Return & Refund Policy.

  • Customers must follow the guidelines mentioned in the policy for a smooth process.

7. User Responsibilities

  • You agree not to use our website for unlawful purposes.

  • You must not upload, share, or distribute harmful content, viruses, or spam through our platform.

  • You are responsible for maintaining the confidentiality of your account credentials.

8. Intellectual Property

  • All content on goumatram.com, including text, images, graphics, logos, and designs, are the property of Goumatram.

  • Unauthorized use, copying, or distribution is strictly prohibited.

9. Limitation of Liability

  • Goumatram is not liable for any indirect, incidental, or consequential damages arising out of the use of our website or products.

  • Our total liability for any claim shall not exceed the amount paid for the product purchased.

10. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of the courts in Surat, Gujarat, India.

11. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact:
📧 Email: goumatram@gmail.com
🌐 Website: www.goumatram.com